SOMETIMES, YOU HAVE A CHANGE OF HEART OR THINGS JUST DIDN'T WORK OUT. WE GET IT. WE ACCEPT RETURNS WITHIN 14 DAYS OF PURCHASE AND YOU CAN RETURN YOUR PRODUCT FOR STORE CREDIT, A DIFFERENT PRODUCT, OR A REFUND TO THE ORIGINAL PAYMENT METHOD.

PLEASE NOTE THE FOLLOWING EXCEPTIONS TO OUR RETURN AND EXCHANGE POLICY:

• DISCOUNTED ITEMS ARE FINAL AND CANNOT BE RETURNED FOR FULL REFUND.

• DISCOUNTED ITEMS CAN BE RETURNED FOR SIZE EXCHANGES!

• RETURNED ITEMS MUST HAVE TAGS

• RETURNED ITEMS MUST HAVE NO VISIBLE SIGNS OF WEAR OR USE

• WE CANNOT ACCEPT RETURNS FOR INTERNATIONAL ORDERS

• THERE WILL BE A RESTOCK FEE FOR FULL REFUNDS

• WE CAN ONLY ISSUE STORE CREDIT FOR HAND MADE ITEMS - CARRIERS, COLLARS, AND LEASHES.

WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES AFTER THE COURIER HAS DELIVERED THE ITEM TO THE FINAL DESTINATION

1. LOGIN TO OUR ONLINE RETURN PORTAL USING YOUR ORDER NUMBER AND ZIP CODE

2. CHOOSE THE PRODUCTS YOU WISH TO RETURN OR EXCHANGE FROM YOUR ORDER

3. PRINT YOUR PREPAID SHIPPING LABEL THAT YOU WILL RECEIVE BY EMAIL

4. SEND ALL ITEMS BACK TO US USING THE LABEL PROVIDED

Whoa, that's weird. That usually never happens but yeah if it does, please reach out to us at help. We'll take care of ya.

Yes! Just email Meowchmeowch@163.com with your order number and request to cancel.

Yep, for the most part. Just email to Meowchmeowch@163.com. We cannot accept exchange for International orders and final sale items.

Please reach out to us at help@littlebeast.co. We'll take care of ya.

Most everything is refundable EXCEPT international orders, sale and promotion items!